At PagePerfect Notary Services, we respect your time and are committed to delivering prompt and dependable online notary services. To maintain efficient operations and serve all our clients well, we have outlined the following cancellation and refund policy.

When scheduling your notary appointment, a $25 deposit is required to reserve your selected time slot. This deposit will be applied toward the total cost of your notary service once it is completed. The deposit can be paid at the time of booking, and your appointment will be confirmed once the deposit is received.

If you are unable to attend your scheduled appointment, please inform us at least 24 hours in advance. This helps us accommodate other clients who may need our services. You can reach us by phone at 210-650-2609 or by email at pageperfectnotary@gmail.com.

A "no show" occurs when the signer does not attend a scheduled appointment without prior notice or cancels with less than 24 hours' notice. In such cases, the appointment deposit will be forfeited for the first occurrence of a no-show or late cancellation. We recognize that unexpected situations can happen, so we will send you a reminder about the missed appointment and offer the opportunity to reschedule.

Due to the nature of notary services, once a service has been provided, it is generally not eligible for a refund. This includes, but is not limited to, completed notarizations or notary acts that have been executed and finalized. Refunds will only be considered for payments made in advance for notary services that have not yet been performed.

Appointment Cancellation: If you cancel your appointment with at least 24 hours' notice, any advance payment, excluding the non-refundable deposit, will be eligible for a refund.

Service Unavailability: If we are unable to provide the notary service due to unforeseen circumstances or an issue on our end, you will receive a full refund, including the non-refundable deposit.

Refund requests must be submitted via email to pageperfectnotary@gmail.com within 3 days of the original payment date. Refunds will be processed using the original payment method. Please allow a reasonable amount of time for the refund to appear in your account, as the processing timeframe may vary depending on your financial institution.